Multnomah University Financial Aid Office

Below are some common questions with answers that may assist you.  If you need additional help, please contact the Financial Aid Office at 503.251.5335 (call or text) or

Frequently Asked Questions

Q: How do I change my password?

A: When you log in for the first time, MyFinAid will prompt you to select security questions and change your password.  Please note that a password must be 9 digits long, including an upper and lower case letter, as well as a number and special character.  If you need to change your password after your first visit, please call or text us at 503-251-5335 or email us at


Q. On the Online Application, I don't know my exact graduation date.  What do I do?

A: Just give your best estimate.  If you don't know when graduation will occur, just put April 30th of your expected graduation year.


Q: I've done my FAFSA and been accepted, when will I receive my financial aid award letter?

A: We usually begin financial aid awarding in mid-November. If you are a new student at Multnomah, you should receive your financial aid award letter in the mail within 7-10 business days of being accepted to Multnomah (contingent on all verification requirements complete and required documents for packaging submitted.)